[There's a reason that Yoda is the unofficial mascot of SBS.  Size indeed matters not.] So how do you contact help for hotmail anyway? - THE OFFICIAL BLOG OF THE SBS "DIVA"
Wed, Jan 9 2008 23:10 bradley

So how do you contact help for hotmail anyway?

http://support.microsoft.com/kb/316659

If you cannot find the answer to your problem through Help, e-mail for support at the following e-mail address:

support@hotmail.com (mailto:support@hotmail.com)

Microsoft makes every effort to answer e-mail support requests within 24 business hours. Virtually all solutions to Hotmail support needs can be found in Help.

 

Oh Cool.. let me send an email to them...as I'm trying to figure out an issue with a hotmail account.

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Thank you for sending an e-mail message to support@hotmail.com. However, this is not a monitored e-mail address.
Okay... but you said up above that it was?

Sign in to your Hotmail account and click "Help" for the most up-to-date information on this issue as well as recent customer questions. If you
need more assistance, you can contact us through Help, and we'll respond within one business day. Having problems signing in? If you need to retrieve or reset your password, add or update your alternate e-mail address, or change your secret question, go to:
https://memberservices.passport.net/ Click "Help" for the most up-to-date information on each of these tasks. NOTE: You will need to provide the same answers to the account profile questions as you entered
when you signed up for your Hotmail account. You will also need to provide the same answer to your secret question that you created during the sign-up process. Note: We recommend you change your Secret Question and Answer when you update your password. This improves the security on your account.
Your secret question allows only you to retrieve your password online if you ever forget it. If you are using a non-English version of Hotmail, your
password, like your sign-in name, must be typed in Standard English-based text. Warning: To help protect your personal information, a Hotmail employee will never ask you for your current password, either by phone or e-mail.
Hotmail requires your password only when you sign in to your account and even then, your password is not displayed on screen. If you receive a
message that asks for your current password, please forward it to
abuse@hotmail.com immediately and do not respond to the message.
Never share your password or secret question and answer with anyone else. And change your password and secret question regularly to increase the security of your account.
>>For help with other MSN products or services, go to http://support.msn.com/contactus.aspx.
Please note that you will not receive a reply if you respond directly to this message.
Okay let's try it from the Hotmail account directly
Thank you for sending an e-mail message to support@hotmail.com. However, this is not a monitored e-mail address........
 
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# re: So how do you contact help for hotmail anyway?

Thursday, January 10, 2008 3:05 AM by Franklin Tse

I think you should use support.live.com/eform.aspx

# re: So how do you contact help for hotmail anyway?

Thursday, January 10, 2008 9:30 AM by Robear Dyer, MS MVP

Welcome to Hotmail Hell, with which Mail Client (OE, OL) and IE MVPs are very familiar.

It took me years to stumble upon the links below and they've been bookmarked ever since. AFAIK they're the only way users of free Hotmail accounts can contact support.

Windows Live Hotmail Email Support

support.live.com/eform.aspx

This old MSN-Hotmail Email Support page is still around, too (scroll to bottom of page): support.msn.com/eform.aspx

# re: So how do you contact help for hotmail anyway?

Friday, January 11, 2008 1:14 AM by Adam Reynolds

You ain't seen nothing.

I once had a client whose emails were "blackholed" by an early Hotmail spam engine.

It took 6 weeks to get a sensible response about anyone from Microsoft about how to fix this problem.  In the end, we had to "apply" to be a bulk email sender.

Value for money from a free email service?  Not a great proposition...