[There's a reason that Yoda is the unofficial mascot of SBS.  Size indeed matters not.] September 2007 - Posts - THE OFFICIAL BLOG OF THE SBS DIVA

September 2007 - Posts

It's one week and counting before the SMBers invade Redmond!  And for those going, Sunday night I'll be at Jeff's "New Orleans West" event where he has a jazz musician lined up.. leave it to Jeff to arrange a music event and pool and all that jazz (just had to get that in)

So next Sunday night... see you THERE!

SMB Nation 2007

Redmond, Washington  September 2007

www.SMBNATION.com

Jeff Middleton returns for the third year to be among a group of respected speakers at SMB Nation 2007. Jeff's topic this year will be to examine the strategies and technical concepts for diagnosing and recoverying a server which is damaged or won't boot. Gain some insight from Jeff on how to deal with one of the most commonly feared problems with an SBS server, and how you can prepare and deal with this classic problem. Oh yeah....don't miss the party on Sunday Night!

Posted Fri, Sep 21 2007 20:16 by bradley | with no comments
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Last night at SMBTNFresno the SMB partner group meeting was supposed to be on vendors... and it ended up that I 
couldn't arrange in time (thanks Anne for pinging me up with your vendor listing as I am arranging such a meeting for November)

Bottom line we had "smörgåsbord" night.  
I talked about Quickbooks (how clients 
screw it up) and tips and tricks of knowing if the file was a good data... 
If you see the account "opening balance equity"
that's a sure sign of a not well set up client as that's a QB plug account.
Quickbooks add ins - http://marketplace.intuit.com/
BillQuick that works in Quickbooks and Microsoft accounting ..which is cool as if the clients
later move the time keeping capturing part is the same program -
http://bqe.com/
Ed talked about Drobo --Data Robotics, Inc.:
http://www.drobo.com/ -- check out the demo video in fact

Parted magic (works on raid) - http://partedmagic.com/downloads.html

What storage units work on Vista (Netgear SC 101T) what don't Lacie Ethernet big disk
(beware of "Vista compatiable versus Vista certified")
Haute Secure web browser protection - http://www.hautesecure.com/

OpenDNS - http://www.opendns.com/

Kasaya (how expensive the buy in is if you don't go hosted)

WSUS (what we like, what we don't like and I made the comment that if 
you do managed services, WSUS is not a help.. and I 'play' Shavlik 
against WSUS all the time as Shavlik is the tool to use when I want to 
patch and patch NOW)

Bottom line everyone went home with a nugget that make it worth it for them.

So...what works for you?
Posted Fri, Sep 21 2007 12:20 by bradley | with no comments
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 So you got the notice from SBCglobal that you need to use SSL... and you are using popconnector and Smarthost. 

http://msmvps.com/blogs/bradley/archive/2007/05/31/using-pop-connector-with-at-amp-t-yahoo.aspx

Well on the inbound we can get around that with popbeamer.com rather than the built in pop connector. 

Outbound however, doesn't look so good.  Read this thread: 

SBS2003 Exchange SMTP Connector and SSL w/ AT&T/SBC internet - microsoft.public.windows.server.sbs | Google Groups:
http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/dd5c0a8ac7e3ea01/bc989e8a65bcbd34?lnk=st&q=smtp+connector+ssl+smarthost&rnum=4#bc989e8a65bcbd34

I think you will need to smarthost to something like godaddy's servers or Exchangedefender.com

An update is available to enable automatic approval of definition updates and to fix two problems in the Update Services component of Windows Small Business Server 2003 R2:
http://support.microsoft.com/kb/940357/en-us

How to obtain this update

This update is available from the Windows Update Web site:

 
While it was pointed out that this is only offered when you are on "Microsoft" update and not Windows Update, the reality is that EVERY server needs to be flipped to Microsoft Update. That's the ONLY way you do get offered Exchange/SBS/ISA and the other patches.  Windows Update will not.  Futhermore you need to ensure you are up to an "R2" equivalent box, that is have Exchange 2003 sp2 and at least SBS 2003 sp1 on there.  These will not be Microsoft Updated on a system.
Posted Fri, Sep 21 2007 12:02 by bradley | with no comments
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"You downgrade from Windows Server 2003 Standard Edition to Windows SBS 2003, Standard Edition."

You experience various issues when you upgrade to or downgrade from a version of Windows Small Business Server 2003
http://support.microsoft.com/?kbid=940194

I'm not quite sure I'd call that a "downgrade".. maybe a sidewaysgrade?  But when you go from no mailserver, no remote web access portal, no sharepoint, no wizards, no comparable blog (The SBS blog kicks the Windows Server blog's butt on a daily basis)... to all the SBS stuff....I'm not sure I'd call that a downgrade?

I need to update this web page for R2..but this is the page with the "attitude" about how SBS is not a downgrade -- http://www.sbslinks.com/Us_v_them.htm

What are the limitations of Small Business Server?  So folks, here's the deal.  For all that goodness up above there's a catch.  There always is in life isn't there?  SBS 2003 has a few warts... limitations...restrictions that because of all those good things up there...we have to put a few restrictions down here.  That's life.  I for one, will gladly take the restrictions down here because the advantages from up there are just too great.  There are just too many "Pros" versus "Cons" in my book.

Posted Fri, Sep 21 2007 0:27 by bradley | with no comments
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“An update is available to enable automatic approval of definition updates and to fix two problems in the Update Services component of Windows Small Business Server 2003 R2:
http://support.microsoft.com/kb/940357/en-us

That coming out means that that the green check is in force for both R2 with WSUS2 and R2 with WSUS 3

Because R2 with WSUS 2 now can have it's Defender updates automatically approved.

In follow up to "what happened to"... KB940357 is now on Microsoft Update, the KB will be live soon.

“An update is available to enable automatic approval of definition updates and to fix two problems in the Update Services component of Windows Small Business Server 2003 R2:
http://support.microsoft.com/kb/940357/en-us

Posted Thu, Sep 20 2007 17:22 by bradley | with no comments
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You know how Vlad recommends going to TechEd and World Wide Partner conference to "stretch your tech muscles"? 

I think I know why he doesn't want you to Order the TechEd DVD set to get a flavor and instead he wants you to go in person....he wants to shield you from the "Download ZUNE file" link. 

Now I get it... it's a public service he's doing to protect you from the Zune impact!

http://www.microsoft.com/events/teched2007/default.mspx

But there you go.. SBS sessions at TechEd 2007 from Orlando.

Order the DVD for US$195, download those Zune files and ENJOY!

Posted Thu, Sep 20 2007 12:04 by bradley | 1 comment(s)
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A question from the mailbag.... about the location of KB940357... and not to worry.. there's this whole process of doing the KB and getting the bits ready for the download site and the KB got a bit ahead of the rest of the parts.  Not to worry ... expect it back up there soon and up on WSUS after that.

Quick question: any idea what happened to kb940357 mentioned in “No reboot Tuesday”?

“An update is available to enable automatic approval of definition updates and to fix two problems in the Update Services component of Windows Small Business Server 2003 R2:
http://support.microsoft.com/kb/940357/en-us

Posted Thu, Sep 20 2007 0:52 by bradley | with no comments
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Robert Hensing's Blog : Office 2003 SP3 RTW's!!!!:
http://blogs.technet.com/robert_hensing/archive/2007/09/18/office-2003-sp3-rtw-s.aspx

"If you are running Office 2003, please install service pack 3 NOW."

How about we install it after we read the release notes?

Or how about after watching this web cast?  I don't do any service pack on the week it comes out.  I don't do it without testing it either.  And I'm a dog owner not a cat lover ...so tempting me with kittens won't work either.  :-)


Support WebCast: Microsoft Office 2003 Service Pack 3:
http://support.microsoft.com/default.aspx?kbid=941396

P.S. I'd actually like to read this white paper referred to in this article .. as I can't find it.

*Session Summary*
*Wednesday, September 26, 2007: 10:00 AM Pacific time*
This Support WebCast will address the following topics about Office 2003 Service Pack 3:
•     What is in Microsoft Office 2003 Service Pack 3 (SP3)
•     System requirements for SP3
•     Improvements for Microsoft Office 2003 programs
•     Installation and delivery methods
•     Deployment best practices
•     Known issues with SP3

Sign up for that...

Posted Wed, Sep 19 2007 18:31 by bradley | with no comments
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bamed.org » Blog Archive » Current Projects:
http://www.bamed.org/2007/09/19/current-projects/

I was chatting the other day with another person who's....well large to me... 4,000 seat organization was moving from Groupwise to Exchange because the management wanted Outlook and their email on their phones wirelessly.  Now whether that mean Blackberries or Smartphones, I'm not sure, but behind everything was Exchange.  That was the driver to the need for a change.  They wanted their email on their phones.  They wanted Outlook.

So Mr. Bamed?  Welcome to the SBS club, if you have any questions, just holler. You can email me and use that Exchange you just installed... the email is sbradcpa-at-pacbell.net... or ping me via the blog.

You might also want to check out www.techsoup.org for not for profit discounts for your organization too.

Posted Wed, Sep 19 2007 18:23 by bradley | with no comments
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These days if you go to do a repair install of XP sp2 you will find that you need 81 patches.

You will also find that you can't get the 81 patches INSTALLED as all 81 of them fail.

Once you do a repair install, follow this KB to reregister the DLLs:

You receive a "0x800A01AE" error message or a "0x080070570" error message when you try to connect to the Windows Update Web page or to the Microsoft Update Web page in Windows Server 2003 or Windows XP:
http://support.microsoft.com/kb/910359

In particular Chairman "Mow" recommends stopping the AU service

and follow step #4:

4.    Register the files that are used by Windows Update and Microsoft Update. To do this,
follow these steps:
a.     Click Start, click Run, type cmd, and then click OK.
b.     At the command prompt, type the following commands, press ENTER after each command,
and then click OK every time that you receive a verification message:
regsvr32 wuapi.dll
regsvr32 wuaueng1.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wuweb.dll

Posted Wed, Sep 19 2007 18:17 by bradley | with no comments
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So how many have not installed SBS 2003 sp1 (not SP2, but SP1)?  Because if you haven't, you are getting near the 'tilt' mark on that box, as well as being out of support.  Read this:

http://blogs.technet.com/sbs/archive/2007/06/22/sp2-may-fail-to-install-if-a-large-number-of-updates-are-installed.aspx

The more you wait, the more you risk that.  Now I know you will say, "But, Susan, all those warnings of bad things that will happen".  You know what?  This list is a just in case... just in case you hit something.  And when things are scary is when we don't know.  When we hit a brick wall.  When we do know what's facing us, that's when it's not scary.

How to install Service Pack 1 for SBS 2003:
http://www.smallbizserver.net/Default.aspx?tabid=266&articleType=ArticleView&articleId=68

In my own network I nearly had an entirely error free SBS 2003 sp1 install.  What tripped me up was getting lulled into the false sense of trusting antivirus on and it held IIS up when ISA was trying to remove ISA 2000 and install ISA 2004.  So if you have a SBS 2003 standard box, and you had my server, you would have had an error free install.  Most of the other issues people hit were things like .... it couldn't patch Sharepoint because someone uninstalled it.  Well that's expected. 

But it's like the listing of known issues in Office 2003 sp3 that folks are freaking out over.  I haven't bet a service pack yet that I don't plan for, evaluate and then install.  It's always a matter of timing in my office because at some point in time, the scale weighing the risk of not applying the service pack outweighs the risk of applying the service pack.

Right now the risk of not putting SBS 2003 sp1 on a system is tipping dangerously versus the risk of installing it.

1.  You are out of support.
2.  The issue of being unable to patch

Time to get that SP1 on our boxes folks... get 'er done!

Posted Wed, Sep 19 2007 18:05 by bradley | with no comments
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Download details: Windows SharePoint Services Service Pack 3 (SP3):
http://www.microsoft.com/downloads/details.aspx?FamilyID=2bbfc89b-eb59-49ff-b58f-684693cb25a7&DisplayLang=en

It is advised that you perform a full backup of your Microsoft® Windows® SharePoint® Services environment prior to applying a Service Pack. You may consult the Windows SharePoint Services Administrator's Guide for the exact steps required to accomplish this task.

 

To remove this download
There is no uninstall feature for this download.

The is a one way install so ensure you have a backup before hand.

Posted Wed, Sep 19 2007 17:40 by bradley | with no comments
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Was chatting with a fellow geek who said he's been talking with a number of folks who say "I don't like Vista" and then he asks "Oh, do you use it?" and the answer is "No, but I've heard things about it".

http://www.vladville.com/2007/09/how-hard-does-vista-suck.html

While I know that the video driver vendors need to shoulder the blame, and I'd also say beware of things that say "Vista compatible" rather than "Vista Certified" and I guess I'm being unrealistic that the cdrom shipped with a newly released Lacie 1 Terabyte ethernet hard disk doesn't have a Vista driver on it, which means I'm having to rethink how I'm connecting it to my network at home. 

Every OEM Vista I've touched, after removing the extra crud the manufacturer put on there (the Yahoo search box in the system tool bar), has worked like a champ. 

So how about we stop with the "I've heard" and getting more hands on opinions out here?

Btw, "I've heard" the Lotus Symphony spreadsheet has some interesting features, but given their server is straining a bit I can't give you a personal review.  "I've heard" folks still prefer Open Office better.

 

Posted Wed, Sep 19 2007 11:59 by bradley | 6 comment(s)
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On the topic of VSS hotfixes, Chris was saying that the optimal VSS hotfixes are now:

A new Volume Shadow Copy Service update is now available that fixes various Volume Shadow Copy Service problems in Windows Server 2003:
http://support.microsoft.com/default.aspx/kb/913648/en-us
Availability of a Volume Shadow Copy Service (VSS) hotfix rollup package for Windows Server 2003 to resolve some VSS snapshot issues:
http://support.microsoft.com/kb/940349/en-us
are needed for the server

and
An update is available to optimize the way that the Shadow Copy Client accesses shadow copies in Windows Server 2003 and in Windows XP:
http://support.microsoft.com/kb/903234/en-us
is needed for the workstation

But if you have SP2 installed, you have KB913648 already installed. 

And don't forget you can request that hotifx via email... To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:   http://go.microsoft.com/?linkid=6294451.  I got mine in about 2 hours last night.

Office 2003 sp3 is out today (thanks to Chris for the heads up)

 http://www.microsoft.com/downloads/details.aspx?FamilyID=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en

And folks.. don't install this during the lunch hour.. and read the stuff first please! 


Known issues after you install the service pack

After you install a Microsoft Office service pack, you are prompted unexpectedly to restart the computer. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
905726 </kb/905726/> (http://support.microsoft.com/kb/905726/) You are unexpectedly prompted to restart the computer after you install an Office service pack or an Office update

Is it just me or is this known issue more of a duh issue?  Applications normally need a reboot.

After you install Office 2003 SP3, an add-in, ActiveX control, or COM add-in may not work as expected in an Office 2003 program. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
938814 </kb/938814/> (http://support.microsoft.com/kb/938814/) The functionality of an add-in, an ActiveX control, or a COM add-in is reduced, or the functionality is blocked after you install Office 2003 Service Pack 3

After you install Office 2003 SP3, you may receive an error message when you try to create a new MAPI form in Outlook 2003. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
938816 </kb/938816/> (http://support.microsoft.com/kb/938816/) Error message when you try to create a new MAPI form in Outlook 2003: "contact the administrator"

After you install Office 2003 SP3, attachments that contain the .gadget extension cannot be opened in Outlook 2003. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
938811 </kb/938811/> (http://support.microsoft.com/kb/938811/) Attachments that contain the .gadget extension cannot be opened in Outlook 2003 after you install Office 2003 Service Pack 3

After you install Office 2003 SP3, the Fast Saves feature does not work as expected in Word 2003. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
938808 </kb/938808/> (http://support.microsoft.com/kb/938808/) The Fast Saves feature in Word 2003 no longer functions after you install Office 2003 Service Pack 3

After you install Office 2003 SP3, the Microsoft Office Document Imaging program may not work as expected. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
938813 </kb/938813/> (http://support.microsoft.com/kb/938813/) You may experience issues when you run the Microsoft Office Document Imaging program after you install Office 2003 Service Pack 3

After you install Office 2003 SP3, you may receive an error message when you try to open or to save a file. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
941636 </kb/941636/> (http://support.microsoft.com/kb/941636/) You receive an error message when you try to open a file or to save a file after you install Office 2003 Service Pack 3

After you install Office 2003 SP3, you cannot open some Microsoft Excel workbooks that contain Microsoft Visual Basic for Applications (VBA) macros. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
938806 </kb/938806/> (http://support.microsoft.com/kb/938806/) You cannot open Microsoft Excel 5.0/95 Workbook files that contain Visual Basic for Applications macros in Excel 2003 after you install Office 2003 Service Pack 3

After you install Office 2003 SP3, the version number of Office is no longer saved in the properties of the document as expected. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
938807 </kb/938807/> (http://support.microsoft.com/kb/938807/) Office files that are saved in certain formats no longer contain the version number of Office after you install Office 2003 Service Pack 3

Posted Tue, Sep 18 2007 11:58 by bradley | 5 comment(s)
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http://support.microsoft.com/kb/940349
Availability of a Volume Shadow Copy Service (VSS) hotfix rollup package for Windows Server 2003 to resolve some VSS snapshot issues

Chris says there's a new VSS hotfix... okay mark your watches... it's almost midnight pacific and I'm requesting an email hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Contact Us: Hotfix Request Web Submission Form
Your request was successfully submitted to Microsoft. A Microsoft Professional will respond to you via e-mail within 8 business hours.  (it NEVER has taken 8 business hours to get these hotfixes via email)

The password cannot contain any of the following characters.
\ / [ ] : | < > + = ; , ? * @ &

Nice NAS interface for the Terrabyte Lacie.. but why the restriction on password characters?

While NTBackup can see that NAS device as either a mapped drive to \\192.x.x.x\backup, the SBS wizard can't.  I'll be it's probably like the Iomega drive and we're going to have to trick this a bit into seeing that NAS out there.

I'll report back if that's the trick that's needed.

Hmm..while this post may do the trick http://msmvps.com/blogs/bradley/archive/2004/05/12/6318.aspx the speed across the LAN isn't as great as I'd expected so I think I'll go back to just using the USB.  1 min 27 sec to backup the system state on USB 2.0, 3 minutes on this connection (in fairness this may not be on the gig switch).

Posted Mon, Sep 17 2007 19:03 by bradley | with no comments
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Product ID 311137-001 is coming up to it's third birthday. Translation that means it's time for it's "do I trust it" review.  We're doing good on harddrive space but I'm ordering more drives just to give it a bit more room.  So when it comes up to the 3 year warranty period..... and I'm planning to squeeze more more year (at least) out of this server... it's getting an extension on the warranty.

When's your comfort level for servers?  3 years?  4 years?  More?

Posted Mon, Sep 17 2007 18:32 by bradley | 6 comment(s)
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