Sat, Mar 31 2007 21:00
bradley
Trend and VSS
http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1034731
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Problem: |
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Your backup process takes longer to finish when real-time scan is enabled in Client / Server Security for SMB (CS) 3.5 or Client / Server / Messaging Security for SMB (CSM) 3.5. Also, there are instances when real-time scan detects an infected file in the shadow volume copy but cannot enforce the scan action because shadow volume copies have read-only access. |
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| Solution: |
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As a workaround, exclude the shadow volume copy from real-time scanning. |
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Please do the following: |
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1. |
Log in to the Security Dashboard. |
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2. |
Click Security Settings, then select the server group where you are doing the back up. |
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Click Configure > Antivirus/Anti-spyware, expand Exclusions. |
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Select Enable Exclusions > Do not scan the directories where Trend Micro products are installed. |
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5. |
In the Enter the directory path box, type "\device\" and then click Add.
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Filed under: News
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