[There's a reason that Yoda is the unofficial mascot of SBS.  Size indeed matters not.] Debugging a bit of Exchange - THE OFFICIAL BLOG OF THE SBS DIVA
Sun, Oct 29 2006 12:49 bradley

Debugging a bit of Exchange

When someone can't get to the right level of support... you get this post and this wiki entry


I think debugging and trying to figure out what a piece of software is doing is one of the hardest thing when you are trying to figure out why something is crashing.  I'm not sure it would do any good to have the 1st level support have source code access, and even when you do look at code you have to understand what it's doing.  So I don't think code access without code understanding solves anything.  But I wonder if there's a better ISV support process out there?

Interesting read nonetheless...

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# Having the right "tude"

Monday, October 30, 2006 3:03 PM by E-Bitz - SBS MVP the Official Blog of the SBS "Diva"

I'm not proud. And I'll be the first to admit I didn't have the right 'tude' for