[There's a reason that Yoda is the unofficial mascot of SBS. Size indeed matters not.] So your RWW isn't RWWing? - THE OFFICIAL BLOG OF THE SBS "DIVA"
Wednesday, April 05, 2006 12:53 PM bradley

So your RWW isn't RWWing?

A poster in the 2k group ...and a ping from a fellow MVP reminded me of some troubleshooting steps (not to mention some help from the Podcast gang)...about ensuring that RWW is working

1.  Check and make sure you at least have port 443 and 4125 open and forwarding from your router to the IP address of your SBS box

2.  Make sure the active X component has been loaded up

If you don't see that under XP sp2's IE "manage add ons" under the section "addons that have been used by IE" then the control isn't on the box yet. If it won't work through the normal means for whatever reason (normally you get the blue info bar that beeps and says to install the active X), then word is that you can also connect to the tsweb virtual directory to download the msrdp.cab active X control.  Go to www.domain.com/tsweb ..or http://servername/tsweb (if you happen to be on the network at the time).  There's also another way to copy the msrdp.ocx file to downloaded program files and run regsvr32 on it.. but.. sorry Mark.. Chris' Tsweb suggestion is a lot more blonder :-)

3.  Watch that antispyware software - there's been a couple of times that spyware programs have zapped that controll off the boxes.

4.  Check and make sure RDPing is working on the inside.. if not.. it's not going to work on the outside for sure

5.  Check that remote desktop is enabled in the xp sp2 firewall (scroll down and see the exclusion here)

6.  Check and make sure remote desktop is enabled.. if you did the /connectcomputer wizard it should.. but click on start, control panel, system, then remote, and make sure Remote Desktop is enabled and review the allowed users.

But that's about it... if you've used /connectcomputer and the ports are open..it should just "work".

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# re: So your RWW isn't RWWing?

Wednesday, April 05, 2006 8:10 PM by indy

Is there an equiv to RWW in 2003/R2 server (not SBS?)

# re: So your RWW isn't RWWing?

Wednesday, April 05, 2006 9:58 PM by Randy Spangler

One other item that can break RWW is DNS problems on the outside or discombobulated IP addresses. I had one instance where the outbound IP address was .8 and the NATted inbound IP address was .9. Wouldn't work. We just had another that we fixed after going through all the usual stuff "found that the CECIW was not configured correctly based on the actual LAN setup. Then we did a ipconfig /flushdns and nbtstat -R and these last 3 steps fixed the issue."

So, my suggestion is check DNS, IP addresses and run a good CEICW. CEICW fixes a lot of stuff doesn't it????

# re: So your RWW isn't RWWing?

Friday, April 07, 2006 6:43 AM by TristanK

Adding one other point - we killbitted earlier versions of the MSTSC ActiveX control, as of an IE security update a couple of years ago (?).

If you download and install the latest version on the server, you should generally be fine.