[There's a reason that Yoda is the unofficial mascot of SBS.  Size indeed matters not.] Firewall Dashboard...asking for good feedback - THE OFFICIAL BLOG OF THE SBS "DIVA"
Wednesday, February 01, 2006 12:42 PM bradley

Firewall Dashboard...asking for good feedback

 So you tried it out yet? Remind me of someone I know who urges me not to just give feedback like...'this sucks' or 'that's broken'... he wants me to say why something is broken and if I were in charge of the universe...what would I do to fix the item I'm complaining about.

So do you give good feedback?  Now's your chance.

When the community talks, we listen!

With the latest release of the Firewall Dashboard behind us, Scorpion Software is now taking some time to plan the commercial launch of the product later next month. When I was talking to some of my colleagues about the best way to ensure we seriously take into consideration what the SBS marketplace is wanting, I felt the best way was to ask you directly. And some of you already know that. I have been trying to make a few personal phone calls in an effort to discuss this with you. Realizing I just can't get to all of you, I thought maybe it was time to do a survey and try to collect as much community insight as I could.

This email is a call to action. I am personally asking that each and every one of you who have been on the beta of the Firewall Dashboard to take a few moments to answer 7 questions to the best of your knowledge and experience. It will help Scorpion Software to formulate the best way to go to market with our product, and allow us to continue to build the best executive firewall dashboard for Small Business Server. We want to service you, and ask that you please take a few moments to let us know how we can best do that. Good or bad, we want to hear from you.

How can you do that? By simply filling in the 7 questions on the online survey that we have prepared. Answering the questions honestly and thoroughly will go a long way to help us understand how you feel about the Firewall Dashboard, and how we can service you and the SBS community going forward.

The survey will be online for the next week, but we would love to hear from you sooner than that. Please take a few moments and take action by filling out the online survey. Your responses will go a long way to help the Firewall Dashboard to reach the SBS community.

Thank you very much for taking the time to help us out. I look forward to having Scorpion Software meet your organization's needs in the near future.

Sincerely,
Dana Epp
President, CEO
Scorpion Software Corp.

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# re: Firewall Dashboard...asking for good feedback

Thursday, February 02, 2006 2:20 AM by Paul Bishop

I only took the time to install firewall monitor today but first impressions are excellent.

I can finally see what my ISA has been doing the past 24 hours from a single glance :)

If anyone else hasn't tried this yet do give it a go.

# re: Firewall Dashboard...asking for good feedback

Thursday, February 02, 2006 6:49 PM by Mark Mulvany

While I acknowledge Dana is very knowledgeable about security and his postings are very good. I had to do a double take and wonder was I on Dana's product website or Susan have you joined Scorpion Software and not told us :-)

What's my point as good as Dana's software is I have never seen any vendor's letter up on your blog or anyone else's

Take a look at the last few lines of the post

Anyway only my opinion and to be honest only that I highly respect your contribution Susan to getting unbiased knowledge out there that this one looked slightly odd again I strees this is only my opinion.

Regards Mark Mulvany

# re: Firewall Dashboard...asking for good feedback

Thursday, February 02, 2006 7:11 PM by Susan

There's been a couple of times that I've posted exact letters from vendors on this blog

http://msmvps.com/blogs/bradley/archive/2004/09/23/14182.aspx

http://msmvps.com/blogs/bradley/archive/2004/12/14/25307.aspx

The request is for you, the SBS marketplace to give feedback. I like the dashboard, but I'm not you.

There are times in SBSland where we complain about things but don't give feedback. Especially not good feedback. Here's a vendor who's come to SBSland and asked for feedback.

Am I supporting that kind of vendor? Oh, you betcha. If you hate it.. tell him. If you like it but want more...say that too.