THE OFFICIAL BLOG OF THE SBS DIVA

Going through the KB articles and blogs tonight (uh doesn't everyone read KB articles for fun?) and there was something that I noticed that I thought I should point out....

First off...while I consider this just taken for granted ..sometimes it's not .....as was pointed out on a recent blog post.  Many times people ask if "fill in the blank" is supported on SBS.  And we say with a "well of course it is you twit" kind of superior air in our voice as we in SBSland assure everyone that we can just install the same service packs and hotfixes as our big brother servers that are Standard OSs. Service packs for the parts of SBS, i.e. Windows Server, Exchange Server, Sharepoint, SQL server,  etc... etc.... are fully supported and just fine on SBS itself. 

Seeing a new batch of KB articles start to occur reminded me that we're going to have to couch our "you twits" in the future as there will be KBs coming out that don't pertain to us.

This one... http://support.microsoft.com/?kbid=911604 for example, will not, as the platform it's on is Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86) and that's not us.  But a KB that lists Microsoft Windows Server 2003, Standard Edition (32-bit x86) like  http://support.microsoft.com/?kbid=908911 will apply to us as that's what we still are under the hood.

Hmmm.... wonder if the "Fresno" (1)  version of Windows Server has any of it's own KB's?

(1) The Windows Server for Small Business, a 15 user base OS that is just our core OS that I refer to as the "Fresno" version....aka "For REally Small NetwOrks".... get it?

Beta -- http://en.wikipedia.org/wiki/Development_stage#Beta When a beta becomes available to the general public it is often widely used by the technologically savvy and those familiar with previous versions as though it were the finished product

Translation? You as the IT pro can start playing with it.....do you install it in clients? Uh...no.

Spyware Sucks : Installation tips for IE7 Beta 2 Preview:
http://msmvps.com/blogs/spywaresucks/archive/2006/02/01/82205.aspx
Spyware Sucks : Heads up for SBS Sites using self-signed certificates:
http://msmvps.com/blogs/spywaresucks/archive/2006/01/31/82198.aspx
Spyware Sucks : IE7 Beta 2 has gone live:
http://msmvps.com/blogs/spywaresucks/archive/2006/01/31/82195.aspx

In case RWW doesn't want to play nice..make IE7 act like IE 6:

Problems with web sites - Internet Explorer 7:
http://www.ie-vista.com/sites.html

Okay so why does this page http://blogs.technet.com/ link to this page.... http://blogs.msdn.com but that page http://blogs.msdn.com doesn't have a link back to that page http://blogs.technet.com/?

Just wonderin.....

Dear LCS people....just saw this blog on the demise of Netmeeting in Vista and just wanted to remind you folks that I do love your Live Meeting server that allows me to have internal only messaging in my firm, allows me to track who's in the office and who's not and allows me to integrate it with Sharepoint.  But I gotta level with you guys that I'm one of the wacko ones that got Software Assurance and caught the product somewhat reasonably priced ...and I even re-SA'd it to hang on to it. 

Harold talks about the Exchange and LCS being under the same business group...but I just want to put in my two cents once again for a lightweight, no VOIP, no hosting of streaming media...just plain old 'chat' inside the office for quick messages. 

Most of us in small business are using our own duct taped together solutions for an internal IM...but if you guys just happen to want to have another product to roll out...and yes, sorry, it's got to be cheap... a nice low feature internal only IM would be nice if you have some time.

Doing some research today on Small Businesses and some interesting links...

http://www.usatoday.com/money/smallbusiness/columnist/abrams/2004-05-06-success_x.htm

"The lesson? To greatly increase your chance of success, find out as much as you can BEFORE you open your doors. Talk to people who run their own businesses, especially businesses similar to yours, and get a realistic understanding of the time, financial, and emotional resources necessary. Keep your eyes open — not to the possibility of failure, but to the very real demands of running your own business."

Business Starts and Stops:
https://www.nfib.com/object/2752733.html

Small Business Problems and Priorities:
http://www.nfib.com/object/IO_16191.html

Lessons from Katrina.. http://www.nfib.com/object/IO_25515.html

Top 10 Reasons Why Small Businesses Fail | Starting a Business > Business Plans:
http://www.allbusiness.com/articles/startingbusiness/1440-25-1822.html

• Procrastination
• Ignoring the Competition (and I would argue it's not your fellow SBS consultant)
• Sloppy or ineffective marketing
• Ignoring customers' needs
• Incompetent employees
• Lack of versatility
• Poor location
• Cash flow problems
• A closed mind
• Inadequate planning

Just some links for thought.....

I was reading a post on the coding horror blog and the post about "good bugs versus bad bugs" reminded me of a company that seemingly takes feedback and does nothing with it.  No, I'm not talking about Microsoft here...but rather one of my LOB apps CCH. 

They do something in their tax program that just is inconceivable to me.  You see there are times that we need to fill in a form called a "Power of Attorney" where we can talk to the IRS (taxing agency) directly.  And there are specific identification numbers that we use.  Unique to each partner in the firm.  So when we migrated from Lacerte to CCH you can imagine our surprise that the "supposedly" less robust Lacerte, who all along has this master firm database ability to quickly and easily pop in a partner listing of unique info that was global to the program has been able to do this all along, but when we got to the CCH program, it cannot do this. 

It's a database program mind you.... in reality...and a basic database function....the ability for the program to remember unique data for each partner without having to individually place it in each taxpayer... it's now a "feature request" that we've put in for three years.

Now I cannot imagine that larger firms don't see this as a feature request.  I cannot imagine that larger firms don't have umpteen times in a day that they need to fill out a power of attorney form.  And the fact that this process is so manual, and that I have to keep a document separately to keep track of this information absolutely boggles my mind.

Why does it take a number of customers to wake up to a fact that they are missing out on something only because they haven't compared the features of a competing vendor to realize that neither vendor seemingly designing the software in a manner that optimizes what is the basic function of the program.  A database... a gathering of data.  Not a word document that has to be opened each time to enter in a data, database.  But an all encompassing program that keeps track of everything that the user of the program might need to do their job?

There are times I really wonder if any of the app developers are listening to the right people. 

Are they listening too much to the bleeding edgers?  Are they listening too much to the folks that have been using the same tax software since 1913 and they haven't changes their technology ways one iota?  (Okay so I'm exaggerating, but I kid you not, people do not change and migrate to new ways of techology well at all).  But truly, are they listening to the users of this software?  Sometimes I wonder.

My guess is that many of you reading this blog are not "users" of SBS but Var/Vaps.  And you are not the "users" of the software.  Oh sure you use the admin consoles and what not, and you still have to from various third party apps like Level Platforms or MOM and what not cobble together the "Var/Vap" console that you'd love to have (and that I swear I was at a AICPA Technology conference a few years ago and Bcentral was supposed to do something similar in the accounting space, but I digress) but in reality, you aren't the users of SBS.  

There are times that I don't think the vendors out there listen to you guys the "Admins" of SBS.  But the problem is and will always be the marketplace of SBS.  We're cheap down here, let's face it.

 This alert is to notify you of the release of Microsoft Security
Advisory (904420).

Microsoft wants to make customers aware of the Mywife mass mailing
malware variant named Win32/Mywife.E@mm. The mass mailing malware tries
to entice users through social engineering efforts into opening an
attached file in an e-mail message. If the recipient opens the file, the
malware sends itself to all the contacts that are contained in the
system's address book. The malware may also spread over writeable
network shares on systems that have blank administrator passwords.
Customers who are using the most recent and updated antivirus software
could be at a reduced risk of infection from the Win32/Mywife.E@mm
malware. Customers should verify this with their antivirus vendor.
Antivirus vendors have assigned different names to this malware but the
Common Malware Enumeration (CME) group has assigned it ID CME-24.

On systems that are infected by Win32/Mywife@E.mm, the malware is
intended to permanently corrupt a number of common document format files
on the third day of every month. February 3, 2006 is the first time this
malware is expected to permanently corrupt the content of specific
document format files.  The malware also modifies or deletes files and
registry keys associated with certain computer security-related
applications. This prevents these applications from running when Windows
starts. For more information, see the Microsoft Virus Encyclopedia
(http://www.microsoft.com/security/encyclopedia/details.aspx?Name=Win32/Mywife.E@mm).

As with all currently known variants of the Mywife malware, this variant
does not make use of a security vulnerability, but is dependant on the
user opening an infected file attachment. The malware also attempts to
scan the network looking for systems it can connect to and infect   It
does this in the context of the user. If it fails to connect to one of
these systems, it tries again by logging on with "Administrator" as the
user name together with a blank password.
Customers who believe that they are infected with the Mywife malware, or
who are not sure whether they are infected, should contact their
antivirus vendor.  Alternatively, Windows Live Safety Center Beta Web
site (http://safety.live.com) provides the ability to choose "Protection
Scan" to ensure that systems are free of infection. Additionally, the
Windows OneCare Live Beta (http://www.windowsonecare.com), which is
available for English language systems, provides detection for and
protection against the Mywife malware and its known variants.

For more information about the Mywife malware, to help determine whether
you have been infected by the malware, and for instructions on how to
repair your system if you have been infected, see the Microsoft Virus
Encyclopedia
(http://www.microsoft.com/security/encyclopedia/details.aspx?Name=Win32/Mywife.E@mm).

For Microsoft Virus Encyclopedia references, see the
"Overview" section. We continue to encourage customers to use caution
with unknown file attachments and to follow our Protect Your PC guidance
of enabling a firewall, getting software updates, and installing
antivirus software. Customers can learn more about these steps by
visiting the Protect Your PC Web site
(http://www.microsoft.com/athome/security/protect/windowsxpsp2/Default.mspx).   
Suggested Actions:

*    Use up-to-date antivirus software
Most antivirus software can detect and prevent infection by known
malicious software. You should always run antivirus software on your
computer that is updated with the latest signature files to
automatically help protect you from infection. If you don't have
antivirus software installed, you can get it from one of several
companies. For more information, see
http://www.microsoft.com/athome/security/downloads/default.mspx

*    Use caution with unknown attachments
Use caution before opening unknown e-mail or IM attachments, even if you
know the sender. If you cannot confirm with the sender that a message is
valid and that an attachment is safe, delete the message immediately,
and run up-to-date antivirus software to check your computer for
viruses.

*    Use strong passwords
Strong passwords on all privileged user accounts, including the
Administrator account, will help block this malware's attempt to spread
through network shares. 
*    Remove unneeded network shares
Malware can often spread over network shares. Remove unneeded network
shares that are mapped to your computer. To remove network shares in Windows XP
o    On the Start menu, click My Computer.
o    On the Tools menu, click Disconnect Network Drives...
o    In the Disconnect Network Drives dialog box, click the drives to
disconnect and click OK.

*    Protect Your PC
We continue to encourage customers follow our Protect Your PC guidance
of enabling a firewall, getting software updates and installing
ant-virus software. Customers can learn more about these steps by
visiting Protect Your PC Web site (http://www.microsoft.com/protect).
For more information about staying safe on the Internet, customers can
visit the Microsoft Security Home Page
(http://www.microsoft.com/security).

More information can be found:
http://www.microsoft.com/technet/security/advisory/904420.mspx
Microsoft Security Advisories are located at this location:
http://www.microsoft.com/technet/security/advisory/default.mspx

If you have any questions regarding this alert please contact your
Technical Account Manager or Application Development Consultant.

Thank you,
Microsoft PSS Security Team

What do you get for the price of CPE but is more than CPE? 

An offer from K2 for software and CPE!

Forward this link to your CPAs that are your clients (and remind them to sign up for the MPAN program and get the action pack while you are at it)

....and if they just happen to install SBS.... well.....

The RSA Security Conference is coming up and if you remember last year's conference Bill Gates made two announcments.... one was that IE 7 was going to be released for Windows XP and the second was that Antispyware was to be free to individuals.  It will be interesting to see what keynotes there are this year.  Last year the major ones were webcast.  So I'm out on the site and they have a new "Security Exchange" that includes Blogs....well..let's just say it has "one" blog.  And here's the kicker that made me laugh.  When you go to the page where the blog content is, there isn't ...that I can see anyway... a RSS subscribe icon.  Instead there's a place to click to..... "Subscribe to receive emailed updates of new blog entries from Ira Winkler"

Uh... gang... there's this thing called RSS? You know it's where you have a RSS reader like Newsgator or RSS bandit and all your RSS feeds come to you...and they aren't jumbled in all with all that junk mail I already get?

It's bad enough that the Orange XML tag is "RSS" on some pages and "XML" on another...but can we have another standard?  A blog standard?  That it comes with a XML feed that can be sucked in?

Not emailed, thank you very much.

https://www.rsaconference.com/exchange/blog_view.aspx?id=3

There's a group of small businesses that are small and paranoid.  Or paranoid and small.  But the point is they like two things.  Not having a server and they love POP accounts.  It's funny because the official stance of the SBS var/vap community is that POP is a four letter word.  POP mail is worse than a four letter word...it's like the worst swear word you can think of ever.....yet show me many a small business and the Var/vap will say that they cannot get the small business off of POP accounts. 

Either it's because they are not cautioning them on the security issues of a Port 110/POP connection that passes the username/password in clear text, or the thought they are dependent on the server (get a backup MX record) or it's not letting them know about Outlook over HTTP but the ugly truth is that there is still a lot of POP in SBSland.  For all it's lack of robustness, for all it's "it's a transition product to full SMTP", the ugly truth is that there's still a huge group of folks still transitioning and have been since SBS 4.0.

Then ...about being on a server.  There isn't a week that goes by that someone doesn't post in about a 'high availability' server idea for SBS.  But here's the thing... if you buy decent server hardware...this isn't an issue.  Vlad on the mssmallbiz listserve talks about how he sees some folks use a hosted SBS (as his firm www.ownwebnow.com does this)...start realizing the power of it and then switch to a real server as they realize they want to have more control.

There are firms that either get technology...or don't get it and need to be pushed a bit more.....

Need a way to share files?  I know that SeanDaniel.com blogged about this before..it's a way to share folders between computers...and if this is the service/product I'm thinking of, someone is using this between a SBS box and a remote server.

www.foldershare.com is the company but like Sean says.... choose a good password will ya?

I was in Office Depot and it's like every paper stock sold there is now whiter or brigher...but whiter doesn't mean brighter... so make sure you have your terms right.  Apparently there is guildelines...or competitive grades of paper... and North American papers are different than European.  I mean I always knew that the American 8.5 x 11 wasn't quite the European A4 grade.

I guess, though technically the A4 size is the true international size and we're the ones who need to change our paper in the United States.  But then again, I distintly remember learning the metric system in school and they said we'd be driving kilometers by now....

...last I checked... we're still measuring stuff in miles....

Changing things is hard.  Just ask my office were we have to make sure that all our "old" white paper is saved and used for non important projects so we don't mess it up with the "new" white paper.

Who knew white doesn't match white any more?

Forget the Crimson Tide.  Forget the Football.  Forget...forget all manner of sports events.  They all pale in comparison to the event that is going to be in Alabama on the 31st.

The Alabama SMB User Group (ASMBUG) will hold its first meeting of 2006 on January 31^st in Birmingham.

Our guest speaker will be Jeff Middleton, SBS-MVP and CEO of SBSmigration.com.

Jeff’s visit to Birmingham marks the first of a series of in-person events that Jeff will undertake in 2006 to outline new services and offerings from SBSmigration.com relating to his Swing Migration method.

So even if you have seen or heard Jeff present before, you can expect plenty of brand-new content and information.

ASMBUG extends a special invitation to members from other user groups.

Light refreshments will be provided.

There is no cost to attend, but registration via the following “Click-To-Attend” link is required.

Registration site: http://www.clicktoattend.com/?id=106068 
Event Code: 106068

For more information about the event or ASMBUG, contact Chris Rue

To sign up for ASMBUG, please visit ASMBUG’s Yahoo group mailing list

Today on the WSUS console is a new category...and yeah... given the current need for patching this product (no patches for the 2004) and only one or two that I can think of off the top of my head for the 2000 platform...this is going to be a bit like the Maytag repair guy... a category that is pretty lonely.....

But nonetheless this is EXTREMELY cool that finally WSUS will patch ISA 2004.

So I'm out on www.microsoft.com/smallbusiness and I signed up for the Small Business + that the Microsoft Monitor talks about....and well... I wanted to see if there's a real human being on the other side...

Welcome to the Microsoft Small Business Helpdesk Chat

Please start your conversation.

{Ice} Welcome Susan to the Small Business Online Concierge. How may I assist you? 

{Susan Bradley} Just checking if this is a human being or a computer system answering questions? 

{Ice} Human :-) 

{Ice} Susan, have a nice weekend. 

{Susan Bradley} I'm a SBS MVP [www.msmvps.com/bradley and was checking out the support offered for small businesses 

{Ice} How may I help you at this moment?

There really is a human there... now the Microsoft Monitor says that "very small businesses don't rely on resellers anyway" but I disagree...

Marci wrote into the public newsgroup a post about how she has a 10 person firm and the IT person that she uses was talking her out of SBS and into separate boxes for each part and not, at least not in my estimation and that of a bunch of rest of newsgroup posters, good recommendations about the options she has for fixing a server. 

Instead of bringing her a small business resolution to a problem, he's bringing a big business viewpoint.  I think we as small businesses do want to rely on someone, but there are times that it's downright shameful the lack of knowledge that some consultants bring to the small business marketplace.  As a person who themselves was once told by a VAR/VAP that they did not recommend SBS for me, that I would outgrow it, it's your job as a consultant to do your homework and recommend a good solution to a client.  It's not your job to constantly be blindly following the mantra of "oh best practices", when the small firm is better off even with the lack of so called best practices in the SBS platform.

Between the Small Business + and the Small Business Specialist.. I hope Marci has more options than she currently has.

Small business marketing toolbox:
http://h20325.www2.hp.com/blogs/jantsch

Duct Tape Marketing Blog - Voted Best Small Business Marketing Blog:
http://www.ducttapemarketing.com/weblog.php

Duct Tape Marketing Blog Channel - powered by FeedBurner:
http://feeds.feedburner.com/DuctTapeMarketingBlogChannel

Dan Janal's PR Leads - A member of the Duct Tape Marketing Blog Channel:
http://pr.ducttapemarketing.com/

Don the Idea Guy - The Idea Department - A member of the Duct Tape Marketing Blog Channel:
http://innovation.ducttapemarketing.com/

Georgia Patrick - Customers Count - A member of the Duct Tape Marketing Blog Channel:
http://service.ducttapemarketing.com/

Jill Konrath - Selling To Big Companies - A member of the Duct Tape Marketing Blog Channel:
http://sales.ducttapemarketing.com/

Mark Beck - Internet Marketing Unleashed - A member of the Duct Tape Marketing Blog Channel:
http://internet.ducttapemarketing.com/

Troy White - Word Wealth - A member of the Duct Tape Marketing Blog Channel:
http://advertising.ducttapemarketing.com/

Zane Safrit - Business Life - A member of the Duct Tape Marketing Blog Channel:
http://life.ducttapemarketing.com/

So in this corner is Trend...recommending that you uncheck "use compression" on the IIS web sites because otherwise the install will not go well.....

...but in this corner is Microsoft with their WSUS install info that "does" check "use compression"

1. Some clients have been impacted by a known issue in with Windows Server 2003 http.sys and IIS. In some cases, this transient issue will appear to prevent clients from checking in, because they receive invalid responses from the server after some attempts. It was previously believed to be an issue with IIS compression and there was a workaround suggested to disable compression, and then rename the %windir%\system32\inetsrv\suscomp.dll file and restart the IIS, and the Update Services service. Further Investigation shows the problem source to be a known condition with IIS and http.sys, which is not related to compression, and for which there is an available hotfix. It is not recommended to disable compression as this will not impact the problem source, and possibly increase network traffic & server load, while reducing the number of clients you can effectively serve. Further information about the issue and obtaining the hotfix can be found: http://support.microsoft.com/?id=898708 . This hotfix does require Service Pack 1 be installed to the Windows Server 2003

Yeah, one could argue that as SBSboxes we don't have THAT many clients to worry about...but it's still interesting to see the Vendors recommend two different things...

Les Connor has always been our "Les is More" guy... and when he posts...this is not done lightly...

Folks, I've been using Trends's products on SBS since 4.5 - it's been a pretty good trip.

CSM v2 was(is) the icing - very very reliable antivirus and anti-spam capabilities - as close to zero maintenance as you can get or would want. There were a couple of things that could have been better integrated - but on the whole a really solid solution for SMB.

I don't take this recommendation lightly - I've worked hard to try and make V3 work - but I just can't afford to use it any longer.

CSM v3 hasn't proven to be an improvement. The integrated console is nice - but the product (mostly the console) is unreliable, and the anti-spam feature is a step backwards in performance and features.

I'd recommend staying with V2, and would still recommend V2 for new installs - and will be installing V2 on new SBS networks - as IMHO it's still the best thing going.

I *do* have *some* faith that progress is being/will be made, and there will be an updated version of CSM for SMB that will be as good (probably better) than V2. I'll be among the first to acknowledge it when it arrives.

--

Les Connor [SBS Community Member - SBS MVP]

-----------------------------------------------------------

SBS Rocks !

In case you don't want to install V3, V2 still is available and the keys still work... 

http://www.trendmicro.com/download/product.asp?productid=39

Terry posts in.....

If you're having trouble connecting your workstation to your SBS server, and you've recently installed Trend Micro CSM 3.0, and you may also have recently upgraded to SBS SP1  ------ check to see if you have the following within the affected workstatation's event viewer/application log :

event ID 1006 - windows cannot bind to local domain, group policy processing aborted

event ID 1030 - windows cannot query for the list of group policy objects ....

If so, it's likely have the "Trend Micro Client/Server Security Agent Personal Firewall" service started on your SBS server.  Even though the default for Trend's Firewall utility is to have it disabled within the application, the service itself has been installed, started and set for automatic start up.  Stop this specific service on your server, change it's startup status to disabled, and the workstation error messages should disappear.

Additional ---- from what I've read elsewhere, this condition sometimes manifests itself on only a few workstations in your SBS environment....sometimes it's only one workstation that seems to be affected (haven't figured that one yet).  However, if you do have this configuration (using Trend Micro CSM 3.0), you might want to check the event viewer/application logs on your workstations for error codes 1006 & 1030.  A couple of the more notable symptoms is the increased time it takes a workstation to boot up (the "applying personal settings" splash screen runs longer than normal), and connecting to Exchange server via Outlook client is problematic.

Trend's KB link is here....

Susan Bradley has invited you to view a Microsoft Office Live Meeting recording.

View Recording

Recording Details

    Subject:              KYSBSUG - Jan 2006 - CRM
    Recording URL:        https://www.livemeeting.com/cc/winserver_usergroup/view
    Recording ID:         KYSBSUG0106

-+-----+-----+-----+-----+-----+-----+-----+-----+-

Susan Bradley has invited you to view a Microsoft Office Live Meeting recording.

View Recording

Recording Details

    Subject:              ISA on SBS for Larry's Taco Talks
    Recording URL:        https://www.livemeeting.com/cc/winserver_usergroup/view
    Recording ID:         F8S6KB
    Attendee Key:         n"bD7P2


-+-----+-----+-----+-----+-----+-----+-----+-----+-

Susan Bradley has invited you to view a Microsoft Office Live Meeting recording.

View Recording

Recording Details

    Subject:              Patching your network - how to get started
    Recording URL:        https://www.livemeeting.com/cc/winserver_usergroup/view
    Recording ID:         B3H4JQ


-+-----+-----+-----+-----+-----+-----+-----+-----+-

Susan Bradley has invited you to view a Microsoft Office Live Meeting recording.

View Recording

Recording Details

    Subject:              KYSBSUG - Dec 05 - SBS R2
    Recording URL:        https://www.livemeeting.com/cc/winserver_usergroup/view
    Recording ID:         KYSBSUG-1205


    Attendee Key:         N"}P_8b

-+-----+-----+-----+-----+-----+-----+-----+-----+-

Susan Bradley has invited you to view a Microsoft Office Live Meeting recording.

View Recording

Recording Details

    Subject:              Macs on SBS [Second chance webcast]
    Recording URL:        https://www.livemeeting.com/cc/winserver_usergroup/view
    Recording ID:         2Q2DHH



-+-----+-----+-----+-----+-----+-----+-----+-----+-

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View Recording

Recording Details

    Subject:              ISA 2004 for the San Antonio SBS group
    Recording URL:        https://www.livemeeting.com/cc/winserver_usergroup/view
    Recording ID:         Q78FXW

-+-----+-----+-----+-----+-----+-----+-----+-----+-

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Recording Details

    Subject:              KYSBSUG - Nov 2005 - WSUS
    Recording URL:        https://www.livemeeting.com/cc/winserver_usergroup/view
    Recording ID:         KYSBSUG

    Attendee Key:         SqPq4`P