[There's a reason that Yoda is the unofficial mascot of SBS. Size indeed matters not.] Trend needed hotfix to send Perf reports out after V3 - THE OFFICIAL BLOG OF THE SBS "DIVA"
Wednesday, December 14, 2005 11:46 AM bradley

Trend needed hotfix to send Perf reports out after V3

Wayne in the newsgroup reports that .....

FYI..There is a patch for Trend Micro V3 which corrects issues with SBS2003 Reports and other not being sent to external domains.

For more information read the thread Trend Micro V3 Issues 12/04/05

 

For  others who may have this issue you need; Client Server Messaging Security 3.0 - Messaging Security Agent Hot Fix - Build 1157

The zip file is; Smex_7.2_11571.zip

 

Which includes; csm_30_smex_72_win_en_hfb1157.exe

 

Which fixes:

"This hot fix corrects an issue that some MIME formats could cause    Message Module(TMMSG) to convert the original SMTP message into a wrong format. Converting the SMTP message into the wrong format  might cause Outlook Express to time out when retrieving email messages using the POP3 protocol."

 

Applies to SMTP too. Once the hotfix was applied SBS2003 Performance reports go straight out and Meeting Requests arrive intact.

 

Wayne

 

Okay I gotta rant... come on Trend "Request the smex70_win_en_hfb1157.exe file from TREND MICRO Technical Support.

Premium Support Program (PSP) clients can contact their Technical Account Manager (TAM) directly

No, Trend, you put a patch like that in a place that those of us who live in a 24/7 world work and live in can get to it.

 

[btw that wasn't Wayne ranting...that was me, Susan as usual!]

 

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# re: Trend needed hotfix to send Perf reports out after V3

Wednesday, December 14, 2005 7:39 PM by Mad at Trend

I agree Wayne, I have alot of trend clients,
I like there product, however There "Real world" support is the worse. Imagine having to ask MS for every single patch each time for EVERY one of your clients.

Trend should fix this support issue or someone recomend a better AV package.

# re: Trend needed hotfix to send Perf reports out after V3

Thursday, January 05, 2006 5:48 AM by Sheila

Susan, smex70_win_en_hfb1157.exe is completely different from csm_30_smex_72_win_en_hfb1157.exe. They fix different issues on different products. I expect that is amongst the reasons why they are not generally availible for download. If you applied a 7 fix to a 7.2 problem you might find it causes more issues. What you should be ranting about is why the naming conventions are so confusing and why they need to release sooo many hotfixes and patches anyway!

# re: Trend needed hotfix to send Perf reports out after V3

Sunday, March 05, 2006 12:36 PM by Phil

Rant on Susan and Sheila!

Its things like having to email a request for a needed hotfix that continually makes the train late !

This hotfix should be scheduled into the automatic updates installed with the software in the first place.

# re: Trend needed hotfix to send Perf reports out after V3

Monday, March 06, 2006 10:57 AM by Phil

Do a google search for csm_30_smex_72_win_en_hfb1157.exe. Look for the result titled "Solution Details". Click on the "cached" link underneath this result. This will take you to a Google cached web page. You will be able to find a download link from Trend Micro's website so you can download this hotfix.

Hope this helps !