[There's a reason that Yoda is the unofficial mascot of SBS.  Size indeed matters not.] December 2005 - Posts - THE OFFICIAL BLOG OF THE SBS DIVA

December 2005 - Posts

This time of year, people have a ton of out of office messages and they don't realize how much they 'leak' good social engineering information about their offices [or even a lot of funny information]

This was suggested as one way to combat the OOF messages that end up on listserves:

Microsoft Exchange Server: Suppressing Out-of-Office Generation:
http://www.microsoft.com/exchange/techinfo/tips/mailtip01.asp

The point is that OOF messages are not automatically set up to go outside the domain.  Exchange, by default, does not send them out the domain.

Why are they a security issue?  Because they disclose information that could be used to do Social Engineering in a firm.  Thus ensuring that only those people that NEED the information about out of office should get it.

To be honest with you, with my Audiovox 5600 Cell phone, I'm hardly out of touch to need a "Out of Office Message"

Posted Mon, Dec 26 2005 11:29 by bradley | with no comments
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And the first clue that this should be suspect is that on the card it says "Visit our website by typing into the address in your browser bar, do not use a seach engine to find the site"  Hmmm...now that's interesting that they say to type in the address and not use a search engine....

Maybe it's because the "word of mouth" out there is that this is a scam?

So what are the clues this is bogus?

  1. The car dealership that Dad got this from isn't a major car dealership but one of the "sub" dealerships
  2. The fact that they wanted us to just go to the site and not use a search engine

When getting these too good to be true offers... remember that they ARE too good to be true.

Posted Mon, Dec 26 2005 10:38 by bradley | with no comments
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We have to get a case to protect it...and we're surfing on http://www.vajacases.com/ for a case to do it justice.  She was going to get one with a hook on it rather than a normal "knob" thing that hooks into a belt clip because we find in Cell phones that that "knob" holder will weaken over time and the cell phone ends up dropping on the ground.

I don't think we want a video ipod to drop on the floor.  Our gang at the office likes the sideways cases that the Audiovox 5600 has as they don't get popped off the belt loop when the person sits down.

Posted Sun, Dec 25 2005 12:37 by bradley | with no comments
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...and he's saying that he's predicting many more things on the net.... but he reminds us that searching the 'net should be the 'start' of our research, not the end of our search.  Another interesting concept is 'net neutrality' where the Internet pipe won't be limited by what it's transmitting.  It reminds me of how I take it for granted that I can find an ISP to give me a business connection to let me do what I want and need to do.  Vint Cert argued that the Internet is what it is because it was not limited by what people did with it.  That the best ideas comes from people who just do stuff on the web and are not limited by what they can and can't do.

He talked about when the Internet first started there was a single hosts.txt file that kept track of the connected systems....but that they realized that it was too cumbersome to keep it up to date all the time.....

...my a lot has changed hasn't it?

Posted Sat, Dec 24 2005 22:58 by bradley | 1 comment(s)
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Do you remember me?
I sat upon your knee
I wrote to you
With Childhood fantasies

Well I'm all grown-up now
Can you still help somehow?
I'm not a child
But my heart still can dream

So here's my lifelong wish
My grown-up Christmas list
Not for myself
But for a world in need

No more lives torn apart
That wars would never start
And time would heal all hearts
Every man would have a friend
That right would always win
And love would never end
This is my grown-up
Christmas list

What is this illusion called?
The innocence of youth
Maybe only in our blind belief
Can we ever find the truth?

There'd be no more lives torn apart
And wars would never start
And time would heal all hearts
Every man would have a friend
And right would always win
And love would never end
This is my grown-up Christmas list

This is my only lifelong wish
This is my grown-up Christmas list

Lyrics by Linda Thompson Foster

As the years go by, Christmas to me is less about 'things' and more about people and friends and family.  And the funny thing is, many of the people that I consider family are not true relatives.

To you and and all of those who care about you and whom you care about this holiday season...

A big virtual hug

Posted Sat, Dec 24 2005 18:37 by bradley | with no comments
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As always, Vlad comes to the rescue with the SBSShow.  It features Eriq Neale about the latest book in the SBS family, "SBS Unleashed".

(with the caveat that I wrote two chapters in the book so, as usual I'm going to be a smidge biased here)

Someone asked in the blog yesterday as to why they needed this one if they already had the others, well, for one, if you have, or are thinking about adding ISA 2004 to your product line up, this is definitely the book on that as no other book has the "ISA Diva" Amy Babinchak in it.  Then, it has Eriq's own Mac integration specialties in the book.  There's no other 'interop' book in the market.  So if you have that one client with a Mac, or are starting to get questions about adding Macs to your SBS network, this will be your bible.  It's got a chapter on patching and WSUS which isn't in any other book, that I think, to get ready for R2 that will have WSUS in it.

But listen to Vlad's show as to why, I think, that one can never have enough SBS books. 

We welcome Sam the SBS Server to our blog for a special Christmas interview....

Q.  Hi Sam, Merry Christmas!

A.  Merry Christmas to you!

Q.  So are you ready for the holidays?

A.  Just having my owner take an offsite backup, log files look good, disk space very nice, daily email says I'm looking good.

Q.  Sweet!

A.  So you have your Christmas shopping done/

Q.  Uh..no... I think I might have to see if there's any late online bargains as I have a few folks to shop for.

A.  Online shopping is cool...

Q.  Yeah, so Sam, I'll let you lead this interview as I think you said you wanted to wish some folks a Merry Christmas"

A.  Yes I do.  There's some very special folks out there that I'd like to take the opportunity to thank.  First off, right back to SeanDaniel.com I'd like to wish a Merry Christmas to the fine hardworking folks that gave birth to me, the SBS Product Team.. 

Q.  They are a pretty cool bunch of folks, aren't they?

A.  Yes they are.  Then there are the gang of the SBSPodcast team.  Man they have really rocked this year with all of their hard work and expertise that they have been giving to the community.  So much so that I've heard some folks say that they wished other teams did the same thing and provided the deep technical dive like they do.

Q.  That is an excellent resource isn't it?

A.  Oh, no kidding. 

Q.  You have other podcasts done about you, right?

A.  Yup, Vlad Mazek, Chris Rue and Susanne Dansey have been hosting a wonderful SBS podcast called SBSShow.com.  So good in fact that the two shows on Disaster Recovery even got a shout out on a SANS.org newsletter.

Q.  Wow.... that's really cool!

A.  No kidding.  Then I'd like to really wish all the Microsoft partners that either have already stepped up to the plate and gotten the Small Business Specialist credential or are in the process of getting that.  Knowing that there are folks that want to indicate to their customers that they specialize in Small Business is really cool.

Q.  You have a lot of great community members as well.

A.  Oh, no kidding ...from Eric Ligman and the gang at Mssmallbiz.com to all the the guys and gals of the TS2 community, I hope that everyone realizes all the really cool energy of all of these groups that support the Microsoft Partners.  Now I must admit that I'm based in the USA, so I don't know all the cool people all over the world, but the ones I know locally here are really cool.

Q.  You even have international partner groups don't you?

A.  Oh yes, it's pretty amazing, I have folks around the world at www.sbsgroups.com.  Much of this energy started from the Community that came out of www.smbnation.com and it keeps growing and growing.

Q.  It is pretty amazing how world wide your SBS family is isn't it?

A.  Yes it is, I have people around the world that care for me and watch out for me, from Marie in Charlotte to Wallace and the gang in Shanghai, I have a worldwide community of folks that take care of me. but remember you get all of this if you are registered Microsoft Partner.

Q.  Does that cost?

A.  On no, that's a free sign up to all those resources and benefits.

Q.  Oh wow.

A.  Yeah it's pretty amazing....there are just so many people that do so much out here... I just know I'm going to forget someone, so consider this a 'Thanks" and "Happy Holidays" to all of my community members out here all around the world!  Happy Holidays to all!

Q.  You do have an impressive community out here.

A.  I do indeed......so I'd better let you get on with your Christmas shopping... hey ...what are you doing?

Q.  Uh... I was going to use you for some online shopping.  Mind if I borrow your Internet Explorer and do some online shopping?

A.  Yes I mind, very much so.... you know the rules, you don't surf on me. You've got your own laptop that you've got Internet access to that I've given you rights to, you know better than to use me to surf on.

Q.  Oh... yeah....sorry... uh... sorry Sam... Merry Christmas Sam.

A.  and a Happy Holidays to you and all of the folks that care about me....

Posted Fri, Dec 23 2005 16:02 by bradley | with no comments
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The SBS Unleashed book is now out, but I still haven't gotten mine from Amazon.com.  (With the disclosure that I wrote two chapters in this book) If you are building a SBS 2003 sp1 box 'today', this is the one...the only one in fact that covers SBS 2003 sp1 and does it justice.

 

There were so many times as I was reading the chapters that I kept saying...Oh I didn't know that....Not sure if it's in bookstores yet...and I know that I haven't gotten it from Amazon yet.

I've been building some virtual boxes lately for testing purposes and I gotta say that first off I'm more comfortable with Vmware than VPC.  I'm a subscriber to the VMWare subscriber bundle and have used the Vmware virtualization products longer.  But due to some issues I had where Vmware was not liking the version of a DVD encoder program, I downloaded VPC to try that.  Now either I set up something wrong, but the installing and loading of the operating system on VPC versus VMware is vastly different in my experience.  VMware was nearly like a real machine install with an average of about 2.5 hours... whereas Virtual PC... I swear it sat at 9 minutes to go for about an hour.

After I got the security update for VMware and the update for the DVD encoder software, VMware worked a lot better and I'm back to that platform to build my virtual machine.  Once you build an image, I'd make sure you back it up and snap an image so that you can reuse it without having to go through the hours of building that server.

Posted Fri, Dec 23 2005 14:56 by bradley | 1 comment(s)
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For Chris Rue's Alabama SBS Partner group I did a webcast on Patching/Patch Management with special emphasis on WSUS and SBS.  The recorded session is here: 
View Recording

Recording Details

    Subject:              Patching your network - how to get started
    Recording URL:        https://www.livemeeting.com/cc/winserver_usergroup/view
    Recording ID:         B3H4JQ
    Attendee Key:         N"}P_8b
If you want the slide deck, it's at www.sbslinks.com/WSUS/WSUS.ppt 

Microsoft and Computer Security in 2005: Real progress was made by Microsoft and its industry partners in 2005.:
http://www.microsoft.com/presspass/features/2005/dec05/12-21Security2005WrapUp.mspx

Forget that Diet: Microsoft Encourages Consumers to Resolve to be More Secure Online in 2006: Q&A: Amy Roberts of Microsoft’s Security Technology Unit discusses the “Protect Your PC in 2006” resolution and other Microsoft consumer-security efforts.:
http://www.microsoft.com/presspass/features/2005/dec05/12-20Security.mspx

--------------------------

As we close the year... think of your security related issues in 2004 versus 2005

How was your year?

Better?
Worse?
Why?

(and please comment to the blog as I'd love to see your thoughts)

Posted Thu, Dec 22 2005 12:33 by bradley | with no comments
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This alert includes two important notices:
1) QuickBooks 2006 Release 3 Available
2) Modified QuickBooks ProAdvisor Technical Support Hours on January 2, 2006

QUICKBOOKS 2006 RELEASE 3 AVAILABLE


***** KEY INFORMATION *****

Audience Affected: QuickBooks ProAdvisors and/or their clients who have installed or will be installing QuickBooks 2006.

Action: Follow steps outlined below

QuickBooks 2006 R3 update is now available to you and your clients for download.  In this release we have fixed several issues that are rare and affecting an extremely small number of our QuickBooks 2006 customers but were troublesome on those occasions when they did occur. 

Specific R3 modifications include:

* "Connection Has Been Lost [99937]" error message related to network installation has been updated.  The occurrence of the Connection Lost messages should be greatly reduced.
* Error 1911 (Desktop icons turning white or missing after installing QuickBooks 2006) has been eliminated.
* C=224 errors should no longer appear when making a backup. * Icons listed in the Navigation portion of the Icon bar can be removed or edited.

It is important to note that the file structure for R3 has not changed from previous releases of QuickBooks 2006.  What this means is that regardless of which QuickBooks 2006 release you or your clients are using, your clients' files will be compatible with the QuickBooks 2006 release that you are using. 
For a complete list of the changes to QuickBooks included in the R3 update, see the release notes located at the following link: 
http://www.quickbooks.com/support/index/ndxw_15_update.html

***** How to Access R3 *****

There are three ways for you and your clients to install the R3 update:


QuickBooks 2006 is already installed:

1. If Auto Updates is turned on:  The next time you or your clients open QuickBooks 2006, if you have an open internet connection that is not being used, R3 will most likely be downloaded to the system automatically.

2. If Auto Updates is not turned on or the patch was not automatically downloaded:  You can manually download the R3 update into QuickBooks by following these steps:

a. From the Help drop down menu select Update QuickBooks
b. Click the Update Now button in the Update QuickBooks dialogue box.
c. Click the Get Updates button.

QuickBooks 2006 has been purchased but not yet installed:

3. If you have not installed QuickBooks yet, and you want to use Release 3 to install, you can download the updated QuickBooks program file at
http://www.quickbooks.com/support/updates.html 
You can then use the License and Product numbers that are on your QuickBooks 2006 box to complete the installation. If you have any questions you can contact technical support at (888) 333-3451.

MODIFIED QUICKBOOKS PROADVISOR TECHNICAL SUPPORT HOURS ON JANUARY 2, 2006

The ProAdvisor Technical Support Team will be open modified hours on January 2nd.  Hours of operation for that day will be 7am to 4pm Pacific Time (10am to 7pm Eastern).
Posted Thu, Dec 22 2005 12:28 by bradley | with no comments
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You Had Me At EHLO... : Intelligent Message Filter Updates:
http://blogs.technet.com/exchange/archive/2005/12/14/416070.aspx

How to update the Intelligent Message Filter version 2 in Exchange Server 2003 SP2:
http://support.microsoft.com/default.aspx?scid=kb;en-us;907747

...okay ... I gotta say this about the features and functions in Exchange 2003 sp2....

I gotta reghack myself up to 75 gigs.... I have to manually enable IMF..... now I have to manually enable updates though the registry?

Exchange team?  Do you not like gui or something?  What's up with the registry hacking in that platform for this stuff?  I'm a GUI gal... I got a decent video card in the server.  Why not use it and build something more GUI to support this? 

And ... where is this detailed in a downloadable release notes on the web?  I only have one Exchange server and the fact that I have to load it [and it's not uninstallable mind you] in order to get to the online only help file I think is asking a lot of us SBSers ... at least those of us who'd like to read and understand before deploying it on our one and only Exchange server.

You need to listen to this podcast and check out the articles on Vladville.com regarding Spam prevention

The Official SBS Support Blog : Inside SBS Episode #13 - Spam Prevention on SBS 2003:
http://blogs.technet.com/sbs/archive/2005/12/20/416320.aspx

Posted Wed, Dec 21 2005 23:19 by bradley | with no comments
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You know the other day when Mr. Murphy visited my firm and the boss didn't have access to CompanyWeb?  Chad thinks I might have done this to myself by cleaning up the Sharepoint templates out of my "Shared Workspace" contact section.  You see I didn't like those templates showing up in my Live Communication Server fed contact list so I took them out... in doing so... we think I broke the wizard template that adds a user automagically to Companyweb.  I'll be setting up a couple of new users and we'll see if this is indeed what I did.

 

Posted Wed, Dec 21 2005 23:15 by bradley | with no comments
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So I'm trying to build a new VMware version of a SBS 2003 sp1 image to play with as I build the old version too small... so I go to clean up my old images and I deleted the vmware images... and I go to build a new one with a larger drive space and every time I get to a certain spot it blows up on me... not blue screen mind you... but total power off black screen.

Microsoft Online Crash Analysis - response:
http://oca.microsoft.com/en/response.aspx?SGD=3405b86d-cd0f-4bc4-9c86-053d10474daf&SID=234

And I've just downloaded InterVideo 7 but that doesn't seem to be helping...oh well... maybe I'll try vpc or something.... what's weird is how it worked before when it was a 8 gig virtual SBS, but now that I'm trying to make it a 20 gig virtual SBS it keeps blowing up.

Oh well... I always have my spare baby server that I can load this up on if need be....

 


 

Posted Wed, Dec 21 2005 23:09 by bradley | with no comments
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-------- Original Message --------
Subject: [smallbizIT] Summary of Quickbooks 2006 problems
Date: Tue, 20 Dec 2005 15:47:59 -0800
From: James C Counts II, CPA



Summary of Quickbook problems

The following is information I have from various sources on some
problems with the Quickbook programs.

Where I have comments from others on where they got the information or
if they had the problem themselves I have mentioned.

I encourage anyone that has more up-to-date information or some
correction to anything I have said to let me know.

I have not as of yet installed any 2006 Quickbook programs so I
personnally have not had any of these problems except one that concerns
needing Administrator rights in order to run the program. This issue has
been a ongoing issue with Quickbook programs.

So in no particular order are the issues I am aware of:


1. Quickbooks 2006 crashes the computer - At time of installation of
Quickbooks 2006 the computer crashes. Currently we do not know why a
particular computer (Intuit may know but I have not heard) will crash
while other computers will not crash. It appears that the errors are
based on problems when the program is making changes to the computer
Windows registry. If someone wishes to install 2006 for any reason they
should do a complete backup of any computer in which they wish to
install QB2006 and do it prior to doing the install so that they will
not lose any data or files on that computer if it should crash. I have
heard that some recommend that just a full backup of the registry will
allow a restore of the computer. This backup of the registry is not
creating a restore point in Windows but doing an actual backup of the
complete registry. It appears that the computers are crashing when
QB2006 is installed so once you are installed and you can still use the
computer then you are past this issue. I suggest you read further on
other issues once it is installed.

History of identifing the problem - In a email forward to me on Dec 6
2005 and the email started from ADP (the payroll service used by
Microsoft for SBA) stated "I wanted to relay a message regarding
QuickBooks 2006. An accountant in San Diego had a client purchase the
QuickBooks 2006 version and unfortunately discovered that there is a
dangerous glitch in the software. This version crashed the client's
computer and was unable to get any files off the computer. The
accountant called Intuit and the President of Intuit said that there
have been close to 1000 computers crash, but Intuit still hasn't taken
the software off of the shelves." Comments made by others that the
sender was a reason not to consider this a valid statement but now it
does appear to be a valid problem.

On Dec 7 2005 I received this from Larry Hess, CPA of Albuquerque, NM
and he states, "... I have been able to confirm with someone inside
Intuit that the problem does in fact exist. Oddly, it apparently didn't
appear during the beta test phase. And, if it doesn't happen upon the
inital installation of QB2006, it won't. The best advice to someone
whose installation has failed and rendered their computer virtually
useless, is to call QB support, who are familiar with the problem. Make
sure the call is escalated to tier 2 or tier 3 support, although that
should happen automatically. As of now, there isn't a fix; and, maybe
not even an understanding of the cause of the problem. I understand that
Intuit has taken some fairly extreme measures to help affected customers
recover from it." Also in a second email that same day he further adds,
"I can add that they said the problem messes up the registry not the
hard drive or files other than the registry. One rescue approach
apparently can involve lengthy editing of the registry. So, I think a
bootable copy or mirror of the entire hard drive prior to installation
of QB2006 would be the best insurance. By the way, if any beta testers
are reading, so far no beta testers haveencountered the problem when
installing the production release."

On Dec 8 2005 Larry Hess, CPA further reports, "For those who are
wondering whether or not to install QB2006, one further piece of advice:
Make a backup of the full registry (better than setting a restore point
in XP) before installing QB2006. If the install causes Windows to go
bad, Intuit Support can easily (they say) help you recover."


2. Quickbook needs local workstation Administrator rights in order to
run. - Currrently Intuit says that this will be changed in the 2007
program. This issue is an ongoing security issue as malware can install
programs on that computer. The Administrator rights I am talking about
is the Windows user needing Administrator rights. The user of the
Quickbooks and from inside the program may not be an administrator but
to get into Quickbooks that person needs to have Windows Administrator
rights.

History - SANS NewsBites - Vol: 7, Issue: 59:
http://www.sans.org/newsletters/newsbites/newsbites.php?vol=7&issue=59#315
In response to Newsbites' recognition, Brad Smith, senior vice president
of QuickBooks, confirmed on December 2, 2005 that this problem will be
fixed in the next major release (QuickBooks 2007), scheduled for
delivery within 12 months. One of the main issues with needing Admin
rights is that "You are administrator on your machine and that means
that malware can easily get in too. Jesper's Blog : Malware and
administrative rights:
http://blogs.technet.com/jesper_johansson/archive/2005/11/30/415328.aspx


3. Multi-user Mode Quickbooks 2006 - Problems this year for
multi-user use of the program. It is recommended the program be
installed on the server.

For a good article on installing Quickbooks 2006 for multi-use see
http://www.cpa911.com/installqb2006.pdf

History - From a Tech listserve one of techie posted on Dec 7 2005 that
"... QuickBooks 2006 will not switch to multi user like previous
versions. I have found out I have two choices; first to install
QuickBooks 2006 on the SBS2K3 server or second it has a new alternate
mode a workstation needs to start up switch to multi user mode then
remain logged on until the other workstations running QuickBooks 2006
are finished. The alternate multi user mode is a pain, but workable."
and then later he further posts that "It is the premier edition. I
called QB tech support and the 'script' also said to install it on the
server. Also this version is running much slower than previous versions.
Especially in single user mode." Then the next day this individual
posted that "I just finished a support call to my client that is having
QuickBooks 2006 problems that I wrote about on the SBS list Wednesday. I
did not install QuickBooks on the SBS server, but the data files are
located in a server network share. The interesting thing now is that
when my client is using QuickBooks 2006 in the back office it is taking
down their Retailer POS terminals." He began considering reinstalling a
earlier version of Quickbooks becauses of the problems. But another
individual posts that "The 2006 is a brand new Sybase SQLanywhere
database version and it's not roll-back-able."

Later another techie responds "I had a client with the same issue, she
worked with Intuit for 2 days to get the alternate method to work but
could not and they said she would have to put it on the server. I
advised that as it is a new version and untested that I did not
recommend it and could not guarantee that it would not cause issue."

Another posting by a techie was, "I could not agree more. This is not
Enterprise, but Premier. I hate telling the client that every time they
use this software in multi user mode they have to start it on one
workstation switch to multi user mode then make sure to not log off that
workstation until the other users are finished with the day. I see all
kinds of issues. I would recommend to roll back to 2005 but the data is
in 2006 format and that would mean reentering the data."

It was posted that you can read more on this problem at:

QuickBooks Forums - Avoid QB 2006 network install:
http://quickbooksusers.com/.forums/showthread.php3?s=48e017ffa5e6cdd3e18a2790ca4\
c86d3&threadid=16247



To read a article on how to install see
http://www.cpa911.com/installqb2006.pdf

Further it was stated, "Do watch out for the network install... it's
like SBA (Microsoft Small Business Accounting) and has to be installed
'on' the server now."

On Dec 19 2005 these comments were made that state, "I had my first
install of qb2006 last week onto a SBS2003 box. I could no get the
remote computers to open the company file on the server unless the
server actually had quickbooks running with the file open, from reading
the docs it seems like that should not be required, anybody else run
into this problem, the error I was getting was that the file on the
server could not be opened, to try and open the file on the server and
try again. with the qb open and running the file on the server it works
fine on the remote computers." Another techie points out to solve the
problem he stated, "The fix is to give the quickbooks service account
full control of the directory where the quickbooks data is residing.
Also, the quickbooks sevice account should be excluded from the password
policy. The account should be set to 'password never expires". After you
make the rights assignment you will need to stop and restart the
quickbooks service."

This is another security problem for any computer running that way. It
was stated that, "Gawd bless it...this is worse than local admin rights
in my book now that they are having me hack up my server rights." She
further states, "When Accounting software is requiring this to be shared
out on a network....quite frankly I'm getting a bit embarrassed by the
lack of security planning and coding in our accounting applications. Is
everyone aware that SANS listed Quickbooks as their first ever inductee
into the Local Admin hall of shame?"


4. ERROR: Connection Has Been Lost [99937] - When connecting to the
company data file. As you may know, QuickBooks 2006 and Enterprise 6.0
are using a new network based database. This means that the programs
rely heavily upon network connectivity to access the QuickBooks company
file and to provide Multi-User access. Error 99937 is a generic error
that will occur if the connection to the company file has been lost.

SOLUTION #1: Restart QuickBooks

If this is the first time you have seen the error after connecting
successfully in the past, restart the computer where the data file is
stored and re-open the QuickBooks company file on each of the other
computers. This will resolve most temporary network issues.

SOLUTION #2: (Most Common) Configure QuickBooks 2006 for Multi-User Access:

http://recp.proadvisors.intuit.com/ctt?kn=2&m=135510&r=OTkyNzkyODEzS0&b=2&j=NTEw\
MTgwMzES1&mt=1


SOLUTION #3: For more information on resolving this issue:

http://recp.proadvisors.intuit.com/ctt?kn=1&m=135510&r=OTkyNzkyODEzS0&b=2&j=NTEw\
MTgwMzES1&mt=1


Possible Causes include:

- The network connection to the host computer was interrupted. (For
example if the host computer has been shut down for the day.)

- The QuickBooks database manager (QBDBMGRN.EXE) on the host computer
was unexpectedly terminated.

- The QBDataServiceUser on the host computer does not have sufficient
permissions to the folder where the company file is located. This is the
user created by QuickBooks during installation that allows the
program to successfully connect to the data file over the network.


History - This is the broadcast email QB put out last week to alert
proadvisers of this problem. Audience Affected: Some ProAdvisors and
clients installing QuickBooks 2006 and experiencing "Error 99937" or
"Error 1911" Action: Follow important steps outlined. A very small
number of customers installing QuickBooks 2006 and Enterprise 6.0 have
experienced a few issues of which you should be aware.


5. ERROR 1911 - Error 1911 during installation (or Desktop icons
turning white or missing after installing QuickBooks 2006/Enterprise 6.0)

This issue is extremely rare, and it appears to be caused when program
associations within the operating system are lost. This may be caused
by viruses, corrupt files, or failing hardware. We are actively
investigating at this time.

If you experience this issue, where you get white or missing icons on
your desktop, please do the following:

-- don't go past this point, and stop installation immediately
-- run a virus scan
-- contact technical support immediately at 888-333-3451

History - this is from the same QB broadcase email as mentioned under
item 4 above.


Conclusion

So it appears that the 2006 version of Quickbooks has several
installation and running problems that users of Quickbooks should be
aware of before upgrading and installing this latest version.

Some have said they do not recommend that their clients upgrade to 2006.

For the professionals we may not recommend to our clients to upgrade but
if any one client does then you will be forced into upgrading just to be
able to support that client.

Depending on these problems it is a question if Intuit can issue a "fix"
for 2006 to solve these problems.

So buyer beware and to be safe professionals may wish to consider not
recommending their clients upgrade.

Of course another solution is to see if the Microsoft SBA (Small
Business Accounting) will meet their needs. (P.S. I have no relationship
with MS other than having their programs - I get nothing for people
buying or switching their programs.)

So have a nice day.

Jim

--
James C. Counts II
Certified Public Accountant
Certified Trust and Financial Advisor
Posted Wed, Dec 21 2005 12:46 by bradley | 6 comment(s)
Filed under:

Windows SharePoint Services components may be deleted after you reinstall the Intranet component of Windows Small Business Server 2003 SP1:
http://support.microsoft.com/default.aspx?scid=kb;en-us;909988

Look at this... it's our first automagically deployed SBS critical patch... isn't that COOL!  Do you realize how long and far we've come from the day I sat across from folks and explained to them how patching was one of the worst things I did on the SBS 2000 box?  Do you realize how far we've come from when I first read about a 99 page white paper from Jeff Middleton who suggested that patching needed to be done monthly?  Do you realize how far we've come from when Jeff explained the qchain process and the dependancies and how it was a mess?

We've come a long long way.....and yes.. that patch is SBS approved [pretty obviously SBS approved since it's specifically for us]

So the Eriq Neale SBS Unleashed book shows up today and I'm flipping through the pages...which looks really cool by the way.... and she reads the title  "SBS 2003 Unleashed" and she says......

"SBS 2003?   Isn't that old?"

I nearly started laughing....this is something that we had talked about that the VAR/VAP would get but the business owners' wouldn't.  They don't get that a book called SBS 2003 Unleashed that is based on SBS 2003 sp1 is 'indeed' the latest book on the latest version of that operating system.  That it is the most up to date.  There are times that mere words make a customer get a view of the product.... and right now ...my sister thinks I bought an old book.  :-)

Posted Tue, Dec 20 2005 21:34 by bradley | with no comments
Filed under:

Mr. Murphy lost today... I got my workstation fixed...it was the WEIRDEST thing as the login for the person having the problem was not working with the right permissions to companyweb.  And I checked the default web permissions....and I reset the users permissions...and I..... well I checked everything but the right thing.

For some reason this user was not an authorized user at all for Companyweb.  Binu opened up a live meeting/shared session and drilled down in the Sharepoint Companyweb Console....and there.... buried under there was the fact that that one user was not set up as a Sharepoint user.  Now how that happened.... I have no clue.....

But just goes to show you ....

If you've

  • Checked user permissions
  • Checked the web site permissions
  • Checked that it works for another user

Go to another workstation, log in as that user and if that doesn't work...double check and make sure that the user is set up to to access Sharepoint as a user in the first place under the Sharepoint console.... it could be something as dumb as just that....

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