[There's a reason that Yoda is the unofficial mascot of SBS. Size indeed matters not.] As the Cingular Turns, part 2... - THE OFFICIAL BLOG OF THE SBS DIVA
Wed, Jul 27 2005 0:02 bradley

As the Cingular Turns, part 2...

The good news the Audiovox is now connecting to the Internet [uh...fixed that one with the Cingular guy having me turn the phone off and then on again]

hmmm .... I'm not doing something right....

While I have the active sync 3.8 on the workstation, and Chad walked me through manually installing the certificates on my device [the instructions aren't clear that you have to go to the 'my documents' on the device and click to install the certs there] So the certificates of my server and the publishing one are there...but it still will not connect.

Then when I try to use the automated config tool I get this in the log file:

7/2005 23:55: 4 -- Start Logging
SUCCESS: Located a  suitabile connected device.
INFORMATION: sbsmobcfg.exe launched in main config mode.
ERROR: Could not get server "Server" name from: C:\Program Files\Microsoft Windows Small Business Server\Clients\config.dat
ERROR: Could not get domain name "Domain" from: C:\Program Files\Microsoft Windows Small Business Server\Clients\config.dat
ERROR: Could not get config VPN status "VPN" from: C:\Program Files\Microsoft Windows Small Business Server\Clients\config.dat
ERROR: Could not get phone number "Number" from: C:\Program Files\Microsoft Windows Small Business Server\Clients\config.dat
ERROR: Could not create an ICertificate object.
SUCCESS: Server Sync feature configured.
SUCCESS: Successfully configured mobile device.
ERROR: Could not delete SOFTWARE\Microsoft\Windows CE Services\AutoStartOnConnect -> SBSWirelessConfig value.

Hint there is no config file on the local machine but I followed the mobility document to shoot down activeSync 3.8 and it 'is' there.

But you can look at the device and the server setup appears to be there.  Now here's the insane thing I do at the office... my remote access isn't tied to a domain name [don't ask it's the way I like it] instead it's an IP address but the ISA cert matches that so I'm not sure if that is throwing it a curve.  I'll call Cellular tomorrow and give it another go.

Once I get this working... it looks like it will be really cool.. I'm just missing something stupid, I know....

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# re: As the Cingular Turns, part 2...

Wednesday, July 27, 2005 4:23 AM by bradley

There is also a fix for bypassing root certificate check on smartphones. I have successfully used this for smartphones connecting to SBS. I think this may be easier to use than to manually place the certificate in the right location on smartphones, but that's just me. Here's the link for the download:
http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d-8e94-530a67614df1&displaylang=en

best regards,
Trond Hindenes
Norway

# re: As the Cingular Turns, part 2...

Wednesday, July 27, 2005 7:54 AM by bradley

I have this phone working with my SBS2003 Prem environment. It's great! I prefer installing the certificate from the server on the phone rather than tricking the device not to check for root certificate verification. Simply move the certificate to the device by using Explore in Active Sync. Then, simply click on the certificate on the device and it's installed. The IP stuff for your server may be causing an issue, I'm not sure about that. But the steps you've taken so far are the same I've taken.

I like this site for troubleshooting ActiveSync issues: http://www.cewindows.net/faqs/activesync/mis.htm

Also, with your AudioVox phone, you can download some software from WestTek for free that will allow you to view Office docs, PDFs, and Jpegs on the device. Here's the link: http://www.westtek.com/cingular/

Let us know how you fair!

Thanks,

Greg