[There's a reason that Yoda is the unofficial mascot of SBS. Size indeed matters not.] Accessing OMA and getting "item no longer exists" error message? - THE OFFICIAL BLOG OF THE SBS DIVA
Sat, Feb 14 2004 17:16 bradley

Accessing OMA and getting "item no longer exists" error message?

When trying to access OMA - are you getting the following error "Item no longer exists.
The item you are attempting to access may have been deleted or moved."
immediately after logging in. The event log shows an error from MSExchange
OMA Category 1000 Event ID 0.

The resolution:

The problem originated when a second email address was added -
user@mydomain.com The real cause of the problem was an incorrect path
on the exchange-oma virtual directory - it was set to
\\.\backofficestorage\mydomain.local\mbx instead of
\\.\backofficestorage\mydomain.com\mbx . Changing this restored full
functionality.

This is found in the IIS Manager, click on your server name, then on web sites, then on default web site and look for the “exchange-oma“

 

Filed under:

# re: Accessing OMA and getting "item no longer exists" error message?

Thursday, May 20, 2004 7:24 PM by bradley

i tried your fix and still get the same error. can't figure it out!?!?#$@#$

# re: Accessing OMA and getting "item no longer exists" error message?

Thursday, June 24, 2004 12:45 PM by bradley

Did you find the way to correct this?

# re: Accessing OMA and getting "item no longer exists" error message?

Monday, July 05, 2004 5:05 AM by bradley

This worked for me:

1) Go to Start/Server Management

2) Expand out Advanced Management/Internet Information
Services/servername/Web Sites/Default Web Site and then right click on the
/exchange-oma virtual directory and select Properties.

3) Make sure that the local path has the domain name that matches your
Primary SMTP address from the Default Recipient Policy.. (or you could copy
paste it from the local path setting of the /exchange virtual directory)

4) If you do change the /exchange-oma virtual directory, then go to a
command prompt and run iisreset (keep in mind that this will temporarily
stop/start your web sites (like companyweb) and parts Exchange)

5) Then restart the Microsoft Exchange System Attendant service from
Start/Administrative Tools/Services

# re: Accessing OMA and getting "item no longer exists" error message?

Wednesday, October 06, 2004 11:45 AM by bradley

Thanks, the longer method worked for me. I did not have to restarted exchange, just iis

# re: Accessing OMA and getting "item no longer exists" error message?

Monday, October 18, 2004 11:24 AM by bradley

Yes you have just to restart iis.
Very thanks to swede

# re:

Thursday, December 30, 2004 7:33 AM by bradley

Pretty cool! Thank you!

# re: Accessing OMA and getting "item no longer exists" error message?

Tuesday, February 01, 2005 12:02 PM by bradley

Works for me also many thanks

# re: Accessing OMA and getting "item no longer exists" error message?

Sunday, March 27, 2005 3:39 AM by bradley

I LOVE the Internet, Google, and this site! Saved me hours of troubleshooting....

# re: Accessing OMA and getting "item no longer exists" error message?

Thursday, March 31, 2005 10:56 PM by bradley

great it worked like a bomb

# re: Accessing OMA and getting "item no longer exists" error message?

Monday, April 04, 2005 1:52 PM by bradley

many thanks... this problem was driving me crazy!!

# re: Accessing OMA and getting "item no longer exists" error message?

Thursday, May 19, 2005 3:53 AM by bradley

Worked a treat!!

# re: Accessing OMA and getting "item no longer exists" error message?

Monday, September 05, 2005 8:32 PM by bradley

I have the same issue, but I am on a Win 2000 server running Exchange 2003 with SP1. I do not have the exchange-OMA virtual directory, only the OMA virtual directory. Any suggestions? Do I need to create the exchange-OMA virtual directory somehow?

Thanks
Steve

# re: Accessing OMA and getting "item no longer exists" error message?

Sunday, July 23, 2006 11:01 PM by Stuart

I have the same issue as Bradley, any fix for this?

# re: Accessing OMA and getting "item no longer exists" error message?

Thursday, August 03, 2006 1:40 AM by Sypmathetic soul

OK That post was useless, but I found it on the first page of google.  So theres alot of people out there with the same problem.

So heres what I found that fixed this problem on 1 server of mine and 4 others servers with 4 other problems.  Gold!

http://www.chicagotech.net/troubleshooting/activesync1.htm

# re: Accessing OMA and getting "item no longer exists" error message?

Thursday, August 03, 2006 1:53 AM by Susan

Posting to a blog looking for suggestions isn't the way to get tech answers.. nor is making OMA not ssl'd.

# re: Accessing OMA and getting "item no longer exists" error message?

Friday, September 01, 2006 9:13 AM by Bud

Saved me a ton of looking around, No.1 result in Google & straight to the solution! Thanks Susan!

# re: Accessing OMA and getting "item no longer exists" error message?

Wednesday, September 06, 2006 8:49 PM by Carlos

Bradley, thank you very much for your help, your solution worked great, some users accounts were working fine but others not, I tried you solution and now all of them work perfectly, thank you

# re: Accessing OMA and getting "item no longer exists" error message?

Tuesday, September 12, 2006 7:11 AM by Roberto B.

On SBS 2003 i have the error "item no longer exists...". I have localpath like "C:\Program Files\Exchsrvr\OMA\Browse" on OMA virtual dir, but: on another environment (my network) in FE-BE configuration OMA work correctly with mentioned local path.

# re: Accessing OMA and getting "item no longer exists" error message?

Wednesday, October 18, 2006 2:37 PM by stephen

this fixed my problem. Thanks sc