stupid RSS feeds from Microsoft.

Posted Mon, May 23 2005 14:01 by bill

A couple of months ago I subscribed to the Developer Chats feed from Microsoft.   It's got to be one of the most stupid, badly designed, not thought out feed ever.  Here we are talking about scheduling chats, so you'd expect the feed to include a date, a time and a link to enter the chat room, right ?  Well not according to who-ever put that together at Microsoft.

 

What's really scary though is this actually went live !!  It means either who ever put that useless feed together didn't report to anyone, which is scary in itself, or those they reported to didn't even look at it.. still scary !!

 

Fortunately, for an example of how it should be done, we don't have to go far at all... matter of a fact, even in the same company.  Jana Carter puts together great chat notifications, the way they should be, just as if you are inviting someone to join the chat. smile 

 

It's great to see some people at Microsoft "get it" , even though others seem completely clueless.

 

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Comments

# re: stupid RSS feeds from Microsoft.

Tuesday, May 24, 2005 6:23 AM by bill

Hi Bill:
First, thanks for letting me know the chats listed in my blog are useful. However, I do have to take some ownership on the chat RSS feeds you commented on above. My team owns these and so I need to take some of the heat. I totally agree with you on needing them to provide more information. This is something we are working on and I just sent an email to the person managing this project letting him know.

If you want to stay up to date on the status of the RSS feeds or provide additional feedback, drop my an email: janac@microsoft.com anytime.
Thanks
Jana Carter
Product Manager
Microsoft

# re: stupid RSS feeds from Microsoft.

Tuesday, May 24, 2005 9:33 AM by bill

Hi, Bill and Jana--

Date and time we definitely need to provide in the RSS feed; we'll also have to evaluate including the links to the chat room. The problem there is that typically chat rooms are used for multiple chats, and if users click on the link to the chat room, they may be taken to a chat on a different topic, and so suffer a confusing experience.

Thanks for the feedback; we understand we have a long ways to go before the RSS experience on Microsoft.com is what it needs to be for customers: easy to find, useful, and generally consistent. Know that we're working on it and are taking your comments to heart.

Dave Morehouse
Product Manager
Microsoft

# Re: stupid RSS feeds from Microsoft.

Tuesday, May 24, 2005 1:03 PM by bill

Hey Jana and Dave,

Wow... I'm impressed with the way you guys both stepped up to the plate !! smile

Thankyou !!