GuillaumeB

Tech news, reviews, tips and tricks

I cannot connect to Hotmail

 

Most of the user that were unable to connect to Hotmail's website solved their problem by following one of the advice below. Take a look at them and see if it helps

1- Check the date and time of your computer. They need to be well set in order to sign in your Passport

2- Delete your temporary files and folders. In order to do so, go to the internet Explorer options


3- Can you access Hotmail's website on another computer

4- Run an anti-spyware tool. you can download Ad-Aware for free here

5-Check you Internet Explorer security settings by going to Options > Advanced tab, make sure you have enabled SSL2.0 and SSL 3.0 and disabled "Check for server certificate revocation"


6- Make sure your security level is set on  Medium. The above level might block Hotmail's web access, the level below might put your computer at risk


7 - Make sure that your Cipher strength is set at 128 bits.

Go to "?" in your Internet Explorer toolbar and choose "About Internet Explorer".


8- Are you running a Dial Up accelerator.? If so, turn it off, some Dial up accelerators are not able to bypass the proxy server for SSL.

9- Make sure you have allowed donwloads on your computer. Public computer often block downloads even though  Hotmail's login requires to download a small cookie on the computer. Go to Internet Explorer Tools> Options> Advanced

 

 

 

Comments

belfiore said:

"Hotmail does not support the .NET Passport you are signed in to. Visit the Hotmail Web site for information..." it let me sign in fine yesterday, but not today.
# November 17, 2004 8:16 PM

belfiore said:

Do you have a paid account? Did you follow the stpes above?
MSN have been upgrading their Hotmail site by implementing some new features the past few days, you might eed to restore delete all your cookies . Let me know how things turn out
# November 18, 2004 12:12 AM
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